Total Performance Scorecard
The past 2 days I’ve had the honor of being able to attend a workshop on Total Performance Scorecard (TPS) by Dr. Hubert Rampersad. TPS is a new management concept introduced by Dr. Rampersad which differs from all the other management concepts because of its holistic approach and because it introduces the importance of human capital inside the management process by way of the Personal Balanced Scorecard (PBSC).
The idea behind all of this is so simple you’ll wonder why no one else thought of this before. Before I went to the workshop, I already knew a little about TPS and some of the concepts behind it, because I was being sent articles about it periodically by Dr. Rampersad himself. And I knew that I’ve been using many of the concepts described in the PBSC myself for years without actually realizing it. What Dr. Rampersad did was make all of this concrete by describing and analyzing the process, make it complete and put it into a structure which you can easily follow. Because of this you can consciously follow the steps described in the process of the PBSC and be a lot more effective when implementing it in your own life.
So even though I could recognize certain elements in Rampersad’s PBSC and I knew I already did those almost daily, now I have the complete process and a very effective way of measuring my performance and improvements based on the PBSC.
So what is the PBSC? You can see the PBSC as a tool that helps you define your mission in life, your vision for what you want to be and achieve in life, a detailed overview of your critical success factors, the goals related to them, the way you intend to achieve those goals, how you can measure your progress in realizing those goals and the ways you think you can improve yourself to be able to realize those goals. The PBSC helps you to discover yourself, to stay honest to yourself and to continuously evaluate and improve yourself so that you can be more successful in life and happier with everything you do. Apart from being very honest to yourself when making your own PBSC you also need to have enough courage to act on what you write in your PBSC.
The PBSC is just one part of TPS. Once you have your PBSC and you know what you want to achieve in life and what your goals are, you can match that to those of your organization. If your organization has an Organizational Balanced Scorecard (OBSC), then you can see if your PBSC matches with your OBSC. If they don’t, then chances are you are not happy where you are and you need to find a way to improve the situation or just leave. The idea behind TPS is that organizations should focus more on the individual instead of just focusing on processes. If people aren’t happy while doing their work, if their ambitions don’t match with the company’s ambitions, then they won’t be able to do their work with pleasure and the organization won’t be very successful. If most individuals are happy doing their work, if the mission, vision, ambitions and goals of most individuals matches with that of the organization, the organization will as a result be very successful.
TPS is not a concept only managers should know about. Because of the PBSC, it is something every person in an organization should know about and implement in his own life. I would recommend such a workshop by Dr. Rampersad to anyone who wants to be successful in life.
You can find out more about TPS by visiting the TPS Website, or buying Dr. Rampersad’s book. It is certainly worth it. Rampersad’s new book about Personal Balanced Scorecards will be available later this year as well.
The last 2 days have been very exhausting, there’s just so much good information Dr. Rampersad barely managed to cram it all into 2 days. I really enjoyed the workshop and kind of feel sad that it ended so quickly. Dr. Rampersad was born and lived in Suriname (where I live) for a while, and in the last few months up to more than a year, while reading about all the successes TPS had in countries all over the world, I wondered why he never came to Suriname for a workshop. So in march 2005 I asked him about it and he said he’d be interested to come if we’d organize it. Being so busy all the time I wouldn’t be able to do it myself, so I asked my friend Marciano Lie A Young if he wanted to do it. Marciano is very good at these kinds of things. He agreed to it as soon as I told him, and basically he organized the entire event himself. And the results were very good, in fact, overall it was above all my expectations.
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